Values, Vision & Mission

Let’s start at the very beginning.
A very good place to start.
When you read you begin with A-B-C.
When you sing you begin with do-re-mi.

— Oscar Hammerstein • The Sound of Music

•••

“The first three notes just happen to be…”

When we create a brand and identity — business, nonprofit, professional practice, consultancy, personal, or anything else — we begin with “why-why-why.”

As Simon Sinek explains, “People don’t buy what you do; they buy why you do it.” See my Reading Room summary of Start With Why and link to Simon’s infamous TED Talk.

Similarly, Steve Jobs declares at the launch of Apple’s epic Think Different campaign, “to me, marketing is about values” followed by his observation “our customers want to know what we stand for.” See my Notes from Drydock post and link to Steve’s speech.

And we know intuitively it is true. Our “WHY” is at the center. From there, all else emanates.

That “WHY” ­­(our what-we-stand-for, reason-to-be, or purpose) is typically expressed in strategic planning, branding, and marketing as core values, vision, and mission.

Values

Values reflect the core beliefs that influence your company’s behavior — how you want to show up.

Values shape culture.

Vision

Vision is the big-picture view of what you want your organization, industry, community, or world to become — the change you want to be.

Vision shapes goals.

Mission

Mission is your company’s proactive role in driving your Vision forward, in keeping with your Values — what you want to do.

Mission shapes actions.

•••

Watch for upcoming posts in 2024 where I delve deeper into each of the three components of “WHY.”

  • Start at the Beginning Part 1: Values
    Centering Your Brand — Business, Nonprofit, Professional Practice, or Personal — On Life-Affirming Values
  • Start at the Beginning Part 2: Vision
    Centering Your Brand — Business, Nonprofit, Professional Practice, or Personal — On Aspirational Vision
  • Start at the Beginning Part 3: Mission
    Centering Your Brand — Business, Nonprofit, Professional Practice, or Personal — On Client-Serving Mission
The “Bluemanity” aircraft is an expression of JetBlue’s values.